Terms of use and Refund policy

We absolutely do not tolerate Skrill and PayPal backcharges. If you do backcharge, we have access to not only your ID, but also your home ISP, email, address and phone number. A direct line to www.ic3.gov allows us to report you for fraud, which is a federal crime.

We reserve the right to decline service to any customer; regardless of the reasoning. All orders will be delivered as soon as the payment is received and checked. We may not be able to deliver if our live-chat if offline please ensure it is online before ordering, if we are not online please email at rscrownsales@gmail.com or leave a note in the live-chat, please provide us with the best way to contact you and we will do so as soon as possible. If an order is placed without a live-chat agent present, please allow up to 24 hours and this will be resolved.

When you use G2A Pay services provided by G2A.COM Limited (hereinafter referred to as the "G2A Pay services provider") to make a purchase on our website, responsibility over your purchase will first be transferred to G2A.COM Limited before it is delivered to you. G2A Pay services providerassumes primary responsibility, with our assistance, for payment and payment related customer support. The terms between G2A Pay services providerand customers who utilize services of G2A Pay are governed by separate agreements and are not subject to the Terms on this website.

With respect to customers making purchases through G2A Pay services providercheckout, (i) the Privacy Policy of G2A Pay services providershall apply to all payments and should be reviewed before making any purchase, and (ii) the G2A Pay services providerRefund Policy shall apply to all payments unless notice is expressly provided by the relevant supplier to buyers in advance. In addition the purchase of certain products may also require shoppers to agree to one or more End-User License Agreements (or "EULAs") that may include additional terms set by the product supplier rather than by Us or G2A Pay services provider. You will be bound by any EULA that you agree to. We and/or entities that sell products on our website by using G2A Pay services are primarily responsible for warranty, maintenance, technical or product support services for those Products. We and/or entities that sell products on our website are primarily responsible to users for any liabilities related to fulfillment of orders, and EULAs entered into by the End-User Customer. G2A Pay services provideris primarily responsible for facilitating your payment.

You are responsible for any fees, taxes or other costs associated with the purchase and delivery of your items resulting from charges imposed by your relationship with payment services providers or the duties and taxes imposed by your local customs officials or other regulatory body.

For customer service inquiries or disputes, You may contact us by email at rscrownsales@gmail.com

Questions related to payments made through G2A Pay services provider payment should be addressed to support@g2a.com.

Where possible, we will work with You and/or any user selling on our website, to resolve any disputes arising from your purchase.

Refunds policy

if you wish to refund your order you can do so by contacting our live-chat, this must be done before we have traded you your gold, if you wish to refund an order that has already been given to you this is not possible. Please contact the live-chat to resolve any refund issues you may have, and allow us up to 48 hours to start the process of refunding your order.

Cancellation policy

If you wish to cancel your order you are free to do so, so long as you do this before we trade you your gold. Please contact the live-chat for any cancellations, and allow us up to 48 hours to start the process of refunding your order.

Frequently Asked Questions